I bagged the beautifully designed jacket. It is absolutely beautiful. The colour is suttle but just class! I am very happy as per norm, with Lisou products. Keep up the very good work. Thank you.
The jacket didn’t fit but I tried 4 times to contact Lisou as the barcode they sent me for the return parcel didn’t work!
I left messages and email and nobody got back to me
I still have the jacket waiting for a return label
Dear Lisa,
Thank you for your review. We are truly sorry you have experienced some setbacks with our return process.
After reviewing our records we can see our customer service team has sent three different emails answering your request but they have not received an answer back from you. The barcode and label to return your order has been sent to you in different occasions. Please check your spam folder or email address you used to contact us.
If you have any further issues please do not hesitate to email us at customerservice@lisou.co.uk or you can call us on +44 7824 026286 .
Very best,
Then Lisou Team
Fancy 10% off?